Our customer services
Two years warranty
Within two years from purchase, you have the option to have jewelry pieces repaired for free. Here for details.
Free 1st Ring Size change.
Free first ring size adjustment within one year from purchase. You can book an appointment here
Free shipping in Germany
Enjoy free shipping across Germany on all orders. Shipping policy applies.
30 days of Return
Enjoy hassle-free shopping with our 30-day return policy.
CO2-overcompansation
Experience CO2 overcompensation with our eco-friendly initiatives, ensuring a greener planet with every purchase.
Buyback Guarantee for two years
Buyback guarantee for our solitaire diamond rings, solitaire stud earrings, and necklaces. These can be returned within two years of purchase – simply and transparently. More here