RYIA buyback guarantee: value and flexibility for your jewelry
For detailed information, please refer to our voluntary buyback guarantee conditions in the Terms and Conditions.
Our Buyback Guarantee: Enjoy peace of mind with 70% of your purchase price back as a voucher within two years! Shop selected products with confidence, knowing we've got your back.
At RYIA Fine Jewelry, your satisfaction and trust are at the heart of everything we do. That’s why we offer an exclusive Buyback Guarantee on our exquisite solitaire diamond rings, diamond stud earrings, and diamond solitaire necklaces. With this guarantee, you can return these timeless pieces within two years of purchase, with a straightforward and transparent process designed for your peace of mind.
Conditions for buyback
To take advantage of our buyback guarantee, the jewelry must meet the following conditions. For detail information, please refer to our Terms and Conditions:
- Complete: the product must be complete, including all original parts, components, packaging, certificates and accessories.
- Original Ownership: The customer must provide proof of direct purchase of the item from RYIA and the product is the sole property of the customer.
- Condition of the jewelry: To qualify, the product must be in technically and visually as-new condition, free from major damage like deep scratches or dents. We understand your jewelry is part of everyday life, so light wear is expected. Our team carefully assesses each piece on a case-by-case basis to determine if it meets our Buyback Guarantee standards.
Exclusions from the buyback guarantee
Please note that the following products are excluded from our buyback guarantee. For detail information, please refer to our Terms and Conditions:
- Bespoke products: Custom-made pieces that were designed specifically to your specifications and preferences. Jewelry with colored gemstones or colored diamonds.
- Personalized products: This includes products with engraving, as well as pieces where the length or size has been custom adjusted for you.
Buyback in form of a voucher
Once your jewelry has been inspected and meets all qualifying conditions, we’ll issue a voucher for 70% of the original purchase price. Please note that a cash payment or direct refund is not available. For full details, refer to our Terms and Conditions.
- For a purchase price of 1.000,00 Euro, you will receive a RYIA-voucher worth 700 Euro as part of the successful buyback.
Use of the voucher
Your voucher is valid for 10 years from the date of issue and can be used for a variety of services and products at RYIA:
- New jewelry: Purchase a new piece of jewelry from our collection and explore the variety of our designs.
- Bespoke creations: Have a custom piece of jewelry made according to your wishes and bring your personal dreams to life.
- Engravings: Personalize your jewelry with a custom engraving to give it a unique touch.
- Repairs: Use the voucher for the maintenance and repair of your beloved RYIA Jewelry pieces.
Our promise
At RYIA, your satisfaction and comfort with our jewelry are our top priorities. We take great pride in the quality and value and our Buyback Guarantee is designed to uphold the enduring value of RYIA jewelry. This guarantee gives you the freedom to reconsider your decision while providing a secure and flexible option.
Our commitment is to deliver exceptional service, helping you choose fine jewelry that truly reflects your unique style. If you have any questions about our Buyback Guarantee or wish to start a return, please don’t hesitate to reach out. Our dedicated team is here to guide you every step of the way.